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HP Photosmart D5145 is a color printer that is capable of printing photos, custom CD labels, and other documents. This printer provides you with multiple ways to print. First, you can print by connecting directly to your computer via a USB port. You can also print files directly from a memory card. Although the printer is not a laser printer, it is capable of printing documents at a relatively fast speed of 23 pages per minute. Like any other technology, however, you may experience problems with HP Photosmart D5145.
Instructions
1 Perform a hard reset by turning off the HP Photosmart D5145 by pressing the "Power" button on the left side of the printer. Unplug the power cord, wait 30 seconds, and then plug it in again. A good first troubleshooting step performs a hard reset and see if the problem persists.
2 Check all connections if your Photosmart D5145 is not powered on. According to HP's official website, first check to make sure the power cord is plugged into a work outlet. If this does not turn on the printer, check the USB cable is connected to the printer and the computer.
3 Clear a paper jam when you see a message called "Paper Jam" on the screen of your HP Photosmart. Turn off the printer and unplug the power cord from the outlet. Remove the rear access door and remove the paper jam.
4 Print a self-test page after clearing the paper jam. Press and hold the "OK" button on the control panel to the left of the printer. Then press the "Left Arrow" while holding down the "OK" button. Release the "OK" button and the self-test prints page.
5 Inspect the paper type and the amount of paper you loaded in the printer if the printer can not pick up the paper during a print job. By HP specifications, only load 20 sheets of paper at a time. Try the print job with a lighter paper weight if you have access to lighter paper.
6 Cancel a print job in progress if the "device is not responding" appears on your computer. Click on the "Cancel" button, located immediately to the right of the "Power" button.
7 Restart your computer and try your print job again if the previous steps failed.
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